YOUR FIRST STEP

Begin with
a conversation.

You don’t have to know which service you need before reaching out.

READY TO EXPLORE CARE?

Request an initial appointment

Open a prepared email, fill in the general appointment details, and send it to C3. We’ll follow up to discuss availability and next steps.

Opens your email app. Sending a request does not reserve an appointment. Please keep clinical details out of your initial message.

HAVE A QUESTION FIRST?

Tell us generally what you’re looking for. Ask about service fit, the first appointment, availability, and fees.

Opens your email app. Keep your initial message general, or call 289-925-7792.

BEFORE YOU BOOK

Confirm the appointment details with C3 before you commit.

Who you’ll meet: Ask which clinician or consultant is appropriate for your needs.
Duration & fees: Confirm the length and fee for your specific appointment with the clinic.
Appointment format: Ask about the options available for your service and circumstances.
Insurance: Psychological services are not covered by OHIP. Check your extended health plan’s coverage with your insurer.
After the first appointment: Discuss your needs and goals, then develop a personalized plan. Specialty care requires further evaluation and medical consultation.